Interviews

"December is the cruelest month," with apologies to the poet T.S. Eliot, because managing through end-of-year selling, budgeting, and just plain surviving is hard. In episode...

What is the SiriusDecisions Demand Waterfall? Josh Mueller, Senior Vice President of Global Marketing at Dun & Bradstreet, speaks with CXOTalk about how B2B companies can...

Artificial intelligence research: Dr. Michael Chui, partner at the McKinsey Global Institute, speaks with CXOTalk about his latest report on AI, automation and the impact...

Desk phones are dying, thanks to disruption and unified communications in the telecom industry. Ben Rife, CEO of Bullfrog, speaks with CXOTalk about how cell phones have become...

How are cable providers evolving to compete with cord-cutting, streaming services and new media? Chris Satchell, Executive Vice President and Chief Product Officer at Comcast...

How is one of the largest companies in the world evolving the way it sells? Cate Gutowski, Vice President, Commercial & digital THREAD at General Electric, speaks with CXOTalk...

BroadSoft is a premier company in the unified communications market, with contact center and collaboration solutions. At its recent customer event, the company announced that...

The pharmaceutical industry is evolving to consider customer experience – or patient experience, in this case – as a core dimension when bringing new drugs to market....

How is marketing and customer experience changing in an omnichannel world? Josh Mueller, Senior Vice President of Global Marketing at Dun and Bradstreet, and Rachel Richter,...

Digital transformation in real estate: Nick Bailey, President and CEO at Century 21, tells CXOTalk how the largest real estate brand in the U.S. navigates changing global...

HP's Senior Director of Employee Experience and Support, Gwen Becknell, explains how her organization uses technology to improve user experience and workforce collaboration...

Digital media and publishing is a tough industry, with changing business models and competition from large and small players. Learn how a seasoned entrepreneur helped create...

What is the exponential future of healthcare? John Nosta, a faculty member at Singularity University, speaks with CXOTalk about the changing environment of health care and...

What is Oracle, and how have its database management software products led to digital transformation in cloud technology and big data? Three prominent analysts – Mike Fauscette,...

What is it like to be an assistant chief information officer (CIO) in the U.S. Navy? Anthony Joyce, information and business systems director for the Naval Facilities Engineering...

Programmatic advertising is a crucial tool for digital marketers. However, ensuring that marketing channels are trustworthy and accountable, eliminating fraud or abuse, remains...

Murli Buluswar, former Chief Science Officer at AIG, speaks with CXOTalk co-hosts Michael Li, CEO of The Data Incubator, and Michael Krigsman about data science and innovation...

How are engineering companies adapting their infrastructure for the largest and most complex projects? Brian Swenson, Chief Process Officer at HNTB Corporation, tells CXOTalk...

Designing AI: How can you make an artificial intelligence chatbot so sophisticated that it passes the Turing test? Chetan Dube, CEO of IPsoft, speaks with CXOTalk about Amelia...

Collaboration between Marketing and Sales is a prerequisite for customer success today. However, marketers must use data and analytics to gain insight into customer behavior...

How is marketing changing? Robert Tas, vice president of McKinsey & Company, tells CXOTalk about digital transformation in the marketing operating system. How and why is it...

What does digital transformation mean for the pharmaceutical industry? Milind Kamkolkar, Chief Data Officer at Sanofi, speaks with CXOTalk co-hosts Richie Etwaru and Michael...

Digital transformation in radio: How does NPR adapt in a world with internet radio, podcasts, music streaming services, and other audio content? Thomas Hjelm, Chief Digital...

How does law enforcement use data to prevent fraud? Kelly Tshibaka, Chief Data Officer of the U.S. Postal Service Office of Inspector General, and Caryl Brzymialkiewicz, Assistant...

What is exponential technology and how is it changing the world? Georgetown University’s Dr. Elizabeth “Libbie” Prescott and Harvard’s Dr. David A. Bray tell Michael...

How is the relationship between IT and its customers changing? HP’s Gwen Becknell and digital transformation influencer Tamara McCleary tell Michael Krigsman of CXOTalk...

Tim McAdam, general partner at TCV, speaks with CXOTalk about digital transformation in the new services economy. McAdam describes it as the “instant-on” economy, where...

Fred Studer, Chief Marketing Officer at FinancialForce, speaks with CXOTalk about digital transformation and the new services economy. The company is focused on new revenue...

FinancialForce CEO Tod Nielsen tells CXOTalk about digital transformation in the new services economy. More businesses are moving to cloud computing, focusing on speed and...

Waitrainer uses prospect data email to segment and personalize email marketing. The company's CEO, Todd Edman, shares his methods and explains the customer journey in a conversation...

The financial services industry is facing massive disruption in the 21st century, but a 150-year-old bank can still thrive with technology like Amelia artificial intelligence....

Farnaz Bengali, VP of Enterprise Applications at MicroStrategy, speaks with CXOTalk about digital transformation and the new services economy. The enterprise software company...

What is the future of mobile computing? Microsoft’s Kevin Henrickson and NYU Professor Anindya Ghose tell Michael Krigsman of CXOTALK about why mobile products are increasingly...

Tyler Gau, citizen developer at Cincinnati Bell, does development to find solutions for users with FinancialForce professional services automation. Gau tells CXOTalk about...

Michael Shullich, senior director at Medidata Solutions, and Naimisha Kollu, senior project manager at Medidata, speak with CXOTalk about embracing change in the new services...

What is marketing technology and how is it changing? Scott Brinker, co-founder, president and CTO of ion interactive, tells Michael Krigsman of CXOTalk about the changing...

LiquidHub partner Joe Grover speaks with CXOTalk about digital transformation and the new services economy, where “speed, efficiency, and customer service” is the new...

How can technology make a vacation more relaxing and enriching at the same time? Mike Giresi, CIO at Royal Caribbean, tells Michael Krigsman of CXOTalk about how the cruise...

RJ Smith, VP of Finance with Venture Technologies, speaks with CXOTalk about digital transformation in the technology reseller industry. One of the biggest changes in recent...

As organizations modernize their technology and move into the digital transformation era, IT has become a strategic force for competitive survival. Yet updating core legacy...

Digital transformation is affecting businesses everywhere, even “floating cities” in the middle of the ocean. Sol Rashidi, Chief Data and Cognitive Officer at Royal Caribbean,...

How can Amelia artificial intelligence improve financial banking and financial services for clients while keeping costs low? Tom DeCarlo, UBS head of client services in the...

Artificial intelligence can make companies dramatically more efficient, but investing in the technology can come with risks and complications. Tiger Tyagarajan, CEO of Genpact,...

Amelia artificial intelligence is helping improve efficiency for companies and increasing the quality of customer service and experiences while keeping costs low. Edwin Van...

Today’s cities are more technology driven than ever, yet their digital transformation is only just beginning. In this episode, Jonathan Reichental, noted city CIO, technologist,...

Data centers are the heart of our our data- and cloud-based world. On this episode, we explore modern data centers and innovation with a true industry leader. Kim Stevenson...

Education is undergoing a transformation unlike any that it has undergone in recent memory. The rise of digital education along with a host of shifting expectations by students...

Energy is a crucial part of modern life. This episode examines the impact of exponential technologies on energy and power for the future along with the public policy implications....

Workday is an important player in the enterprise SaaS market, with consistently high customer satisfaction scores and recognition for being a great place to work. Workday...

The automotive industry is undergoing dramatic change based on ACE -- autonomous, connected, electrified vehicles that rely on large datasets to power on-demand mobility services....

The technology industry is changing faster than ever, demanding new types of leadership to ensure IT systems meet the sky-high bar that is set across the sector. Growing workforce...

Security is on everyone's mind today, so corporations and the government must consider how to create secure systems while maintaining usability and customer experience. For...

Effective marketing automation requires personalizing customer relationships based on data and account-based marketing.

Every marketer faces the challenge of using data to create personalized customer journeys and create a compelling relationship with prospects and buyers.The Chief Marketing...

Frank Diana has 29 years of organizational leadership experience in technology and general management. Anthony Scriffignano has over 35 years experience in information technologies,...

The Chief Information Officer role is changing dramatically, driven by shifts in expectations from external customers, internal clients, and business leadership. For the CIO,...

Personalization is the future of healthcare. New technologies such as artificial intelligence, virtual reality, blockchain, and wearable devices -- all connected in the cloud...

Zillow is one of the largest real estate and rental marketplaces in the world, with a database of 100 million homes in the US. The company pioneered data-driven, automated...

Digital transformation means business change based on innovative data sources and technology. This episodes examines how data, predictive analytics, and machine learning can...

At the disruptive intersection of government, healthcare, and technology is the health insurance industry. David Edelman, CMO of Aetna, is helping design personalized experiences...

Is digital innovation really happening at traditional healthcare players or are so-called "healthtech" startups really leading the charge? As regulated industries finally...

Corporate marketers today must understand how to create and promote video. Our show this week brings together a documentary filmmaker with a top influencer marketing expert...

AI, machine learning, and predictive analytics rely on massive data sets. While holding the potential for great benefit to society, this explosion of data collection creates...

We interact with the digital world through PCs and smartphone screens. According to Robert Scoble and Shel Israel, renowned authors of the new book “The Fourth Transformation,”...

How do computers think, and how is that changing? For a peek into the ethics and governance surrounding tomorrow’s advanced computing models, join us with Anthony Scriffignano,...

Historically, financial services has lagged other industries in moving to the cloud based on concerns about security and data protection. As cloud gains greater acceptance,...

Digital transformation is part of the core strategy for many companies. Today, however, transformation involves not just organizational change but platforms, ecosystems, and...

Companies like Coursera are changing education dramatically. From higher education to vocational and skills training, online courses offer high quality instruction at lower...

Mr. Christian Anschuetz has been the Chief Information Officer of Underwriters Laboratories, Inc. since November 2008 and also serves as its Senior Vice President.

Artificial Intelligence is surrounded by marketing hype, making it difficult to assess what's real and useful. In this episode, we talk with a venture capital investor and...

The Index Group, one of the largest distributors of computer products in Turkey, has been in business for 27 years with $1.2 billion in revenue and 40 percent market share....

Marketing’s future is digital, personal, and social. Ragy Thomas founded Sprinklr, a startup unicorn and social media management system that spans from Facebook to Pinterest,...

Software systems that learn are on the cutting edge of practical A.I. But what’s the market for these mysterious technologies, and how will they transform the business economy?...

Data and automation have the power to transform business and society. The impact of data on our lives will be profound as industry and the government make greater use of techniques...

The CIO for Information of Swiss insurance giant, Swiss Re, presents his view of humanizing the future of work and knowledge.

Artificial intelligence is primed to pervade everyday life, from autonomous vehicles to intelligent ads that anticipate your desires. How will these shifts vary globally,...

Salesforce is one of the most important SaaS leaders in the digital economy. What makes this company significant and can it sustain that leadership position? We talk with...

Will A.I. make our government smarter and more responsive – or is that the last step towards the end of privacy? As chief scientist of U.S. Government Accountability Office,...

The future of retail is omni-channel: identifying and serving the customer from mobile to Web to the sales floor. Eli Rosner, NCR’s SVP and CTO, helped build a $3.7 billion...

Access to the right information at the right moment can make – or destroy – the effectiveness of a financial services workforce. As CIO for Information at reinsurance...

Shari Langemak is a physician, a journalist and a digital health strategist. Daniel Kraft is a Stanford and Harvard trained physician-scientist, inventor, entrepreneur and...

Wondering how to make your company more digital -- and why it's worth it? Learn the inside story from Accenture Digital chief Mike Sutcliff. His 36,000 employees -- and 1,300...

Although insurance has long been protected from digital disruption, the industry faces serious challenges in its current form. This episode will explore the digital transformation...

Innovation and digital transformation in higher education means using technology to address core strategic goals of the institution. On this episode, we talk with the CIO...

Although SaaS providers are built for scale, cloud delivery involves a complex chain that starts in the data center.