Mike Fauscette is the leader of IDC’s Software Business Solutions Group which encompasses research and consulting in enterprise software applications including ERP, SCM, CRM, PLM, collaboration and social applications, software partner and alliance ecosystems, open source software, software vendor business models, SaaS and cloud computing, and software pricing and licensing.
Mike Fauscette Content
Mike Fauscette leads IDC’s Software Business Solutions Group which encompasses a variety of research areas into enterprise software and social business.software partner and alliance ecosystems, open source software, software vendor business models.
Companies that exploit the new interaction models and channels created by the Internet will have a lot of opportunities. Here are some common data issues.
Meeting customer expectations is hard, even in the era of big data and smart data. The problem is turning mountains of data into actionable information.
"Small data" has an important role in making better business decisions. It’s about giving people the right data in the right context.
As with many other industries, the Internet has had an impact on the collection / aggregation and distribution of data. There are new markets and suppliers.
A leading industry analyst gives his state-of-the-industry opinion on software, business and digital transformation.
Business modernization ties together changes to data, technology, people and process across six major areas. Part One focuses on PaaS and microservices.
Kudos go to FCC Chairman Tom Wheeler for his proposal to reclassify ISPs as Common Carriers under Title II. This keeps the Internet an open platform.
Here’s a look at the proximity marketing industry, including examples of how various industries use it and how to ensure customers benefit.
Here are 5 components of a new framework so companies can see areas where social and digital business make sense.
What companies are facing today in trying to meet customer expectations.
CEOs, does your company have the organization and structures that will lead to business outcomes called for in your strategic plan?
The ability for companies to be innovative involves both the top and the rest of the organization.
Everybody’s talking about innovation these days. Every one says "My company is innovative." But how innovative can you be if your culture doesn’t support it?