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Royal Caribbean: AI and Digital transformation in the Cruise Line Industry

Friday 7/28/17   1:00 PM ET
Add to Calendar   07/28/2017 01:00 PM 07/28/2017 02:00 PM America/New_York CXOTALK Episode #247 - Royal Caribbean: AI and Digital transformation in the Cruise Line Industry https://www.cxotalk.com/taxonomy/term/51 https://www.cxotalk.com/taxonomy/term/51

Digital transformation is affecting businesses everywhere, even “floating cities” in the middle of the ocean. Sol Rashidi, Chief Data and Cognitive Officer at Royal Caribbean, tells Michael Krigsman of CXOTalk how the cruise line industry is changing, how data and AI are shaping travel, and more.
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Sol Rashidi, Chief Data and Cognitive Officer, Royal Caribbean Cruise Lines
Sol Rashidi
Chief Data and Cognitive Officer
Royal Caribbean Cruise Lines, Ltd.
Michael Krigsman, Founder, CXOTalk
Michael Krigsman
Industry Analyst
CXOTALK

Digital transformation is affecting businesses everywhere, even “floating cities” in the middle of the ocean. Sol Rashidi, Chief Data and Cognitive Officer at Royal Caribbean, tells industry analyst Michael Krigsman at CXOTalk how the cruise line is changing, how data and AI are shaping travel, and more.

Rashidi offers insight on roles of women in technology, how to balance family and work in tech, and explain the responsibilities of a chief data officer.

Royal Caribbean operates in 47 countries with more than 50 cruise ships, each equipped with floating data centers, which can support up to 7,000 guests at a time. The company enables AI for more control and personalized customer interactions, as well as augmented reality to provide more options for guests, such as expanding the vacation experience beyond the physical ship.

Marketing Technology: The Changing Landscape

Friday 8/4/17   1:00 PM ET
Add to Calendar   08/04/2017 01:00 PM 08/04/2017 02:00 PM America/New_York CXOTALK Episode #249 - Marketing Technology: The Changing Landscape https://www.cxotalk.com/taxonomy/term/51 https://www.cxotalk.com/taxonomy/term/51

What is marketing technology and how is it changing? Scott Brinker, co-founder, president and CTO of ion interactive, tells Michael Krigsman of CXOTalk about the changing landscape of post-click marketing and conversion optimization through AI and greater personalization.
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Scott Brinker, Co-Founder and CTO, Ion Interactive
Scott Brinker
Co-Founder and Chief Technology Officer
Ion Interactive
Michael Krigsman, Founder, CXOTalk
Michael Krigsman
Industry Analyst
CXOTALK

What is marketing technology and how is it changing? Scott Brinker, co-founder, president and CTO of ion interactive, tells Michael Krigsman of CXOTalk about the changing landscape of post-click marketing and conversion optimization.

Brinker, one of the most influential voices in marketing technology, shares how greater personalization and artificial intelligence are increasingly important as marketing tech incorporates AI.

At ion, Brinker leads product development and technology operations for the company, whose software has been adopted by organizations worldwide like American Greetings, DHL, eMusic, Inuit and Juniper Networks. He also writes about marketing technology management on his blog at chiefmartec.com; frequently speaks at industry events such as SES, SMX, Pubcon and Search Insider Summit; writes a regular column for Search Engine Land; and is co-author of the book “Honest Seduction: How Post-Click Marketing Turns Landing Pages Into Game Changers.” He is also the host and producer ot the influential Marketing Technology Conference.