We tend to speak in generalizations at first and you want to flip it, like the pyramid style in a good article where all the key facts are up front. And the more you thought through something, where you’re on the edge of innovation, you’ve seen a specific situation or technology or a person.

But I think another key is, is to work with people extremely unlike you. So to communicate, I’m a fast thinker, but my partnersare slow thinkers. One’s not dumb or better so we have to find a way to hear each other. Some people are optimistic some are pessimistic. Pessimistic people are more realistic. I’moptimistic  Isee a lot of options but I may have a rosy view. So key innovation and communication is working with people who don’t act right like you, that you can find a way to connect and communicate to benefit from the differences rather than be throttled by them.