Charlie Cole, Chief Executive Officer, FTD

Charlie Cole, FTD

Chief Executive Officer
Building customer loyalty is every company's first challenge. Charlie Cole, CEO of FTD, a 100-year-old retail ...
Chief Executive Officer, FTD
Publisher, CXOTalk

Biography

Charlie Cole is Chief Executive Office of FTD, the modern florist collective, where he oversees people and operations. Charlie brings extensive digital and retail leadership experience to the 110 year old brand, which he joined in March 2020. Before joining FTD, Charlie served as the first Global Chief eCommerce Officer for Samsonite while simultaneously serving as Chief Digital Officer for Tumi. Earlier in his career, he held executive positions and led digital transformations at Assembled Brands, Schiff Nutrition and Lucky Brand Jeans. Charlie holds a Bachelor's degree in Business Administration from the University of Washington.

Previously Worked

Chief Digital Officer/Chief E-Commerce Officer, TUMI/Samsonite

Recent Content from Charlie Cole

CEO Perspective: How to Build Customer and Brand Loyalty

Building customer loyalty is every company's first challenge. Charlie Cole, CEO of FTD, a 100-year-old retail and ecommerce brand, explains how to create customer loyalty in 2022.

Customer Experience, Ecommerce, and Digital Transformation at FTD

How does a 110-year old flower retailer, wholesaler, and delivery network transform itself with eCommerce? We hear from the CEO of FTD, Charlie Cole, to learn about customer engagement, CX strategy, eCommerce strategy, digital transformation, and business metrics.

Samsonite and TUMI: Transforming Retail and E-Commerce

How do established brands like Samsonite and Tumi rethink their digital strategy for retail and e-commerce. Samsonite and TUMI executive, Charlie Cole, shares his strategy and plans on this exciting episode of CxOTalk.
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Charlie Cole, Chief Executive Officer, FTD
Charlie Cole
Chief Executive Officer
FTD

Former Chief Digital Officer/Chief E-Commerce Officer at TUMI/Samsonite