47:47
CXOTalk Guest
Mike Fauscette, G2 Crowd
Chief Research Officer
Mike Fauscette Biography
Michael Fauscette is the chief research officer at G2 Crowd, a platform and community where people can connect and share experiences about business software. Prior to joining G2 Crowd, Mr. Fauscette spent ten years as an executive and senior analysts at technology market research firm IDC, where he led worldwide business software research. He also held senior / executive roles with seven software vendors including Autodesk, Inc., PeopleSoft, Inc. and MRO, Inc. Mr. Fauscette is a published author, blogger, photographer and accomplished public speaker on emerging trends in business software, business modernization and customer experience strategies.
Previous Role
Group VP, IDC
Articles by Mike Fauscette
- Why is Good Customer Service So Difficult?
- Social Business and Digital Strategy
- Proximity Marketing
- A Step Towards Protecting Net Neutrality
- Cloud Software and Business Modernization: Part One
- Some Non-Predictions for 2015
- Transforming Data into Action: Part Three
- Transforming Data into Action: Part Two
- Transforming Data Into Action: Part One
- Cloud Software and Business Modernization Part Two: Customer Experience