The CEO of Zoom Communications, Eric Yuan, shares his imperative to create "customer happiness." Join us for a glimpse inside this important enterprise software company.
How is the role of a CIO changing with digital transformation and customer experience? Massimo Rapparini, chief information officer at Logitech, tells CXOTalk how the company...
Innovation means converting the intention to change into action and outcomes. Many organizations struggle with change management. This episode presents the Change Maker's...
Why is health insurance so confusing? What are the best ways to save on healthcare? David Edelman, Chief Marketing Officer at Aetna, tells CXOTalk how the health insurance...
What does digital transformation mean for oil refining and logistics? Tim Harris, chief information officer of Andeavor, tells CXOTalk how the organization has moved entirely...
Smart cities are the future of infrastructure, and those that don’t modernize will be left behind. Martin Powell, head of urban development at Siemens, speaks with CXOTalk...
What are common threads between data science in healthcare insurance and astrophysics? CXOTalk speaks with a unique scientist with deep learning expertise in both fields.
What are the basic principles of user experience and how are they changing with digital transformation? Scott Belsky, executive vice president and chief product officer at...
What is a smart city? Martin Powell, head of urban development at Siemens, tells CXOTalk how cities can be improved with data collection from sensors and other devices, measuring...
Risto Siilasmaa tells an extraordinary story. As Chairman of Nokia, he has seen the company transform from being a household name in mobile handsets to completely changing...
Can we apply approaches from the lean startup movement to create social change faster and more effectively than ever before? Author and innovation executive, Ann Mei Chang,...
The industrial internet of things (IIoT) is an important source of data for digital transformation. What is IIoT and how can we capture and use that data? Industry analyst...
Digital transformation in data centers: Kirk Skaugen, president of the Lenovo Data Center Group, tells CXOTalk how the brand, best known for PC, Motorola and IBM products,...
The role of chief information officer is evolving as companies put more focus on the individual customer. Andrew Wilson, CIO at Accenture, explains to CXOTalk how he’s becoming...
How is the telecom industry transforming and how will new technologies such as 5G affect our world? CXOTalk speaks with a top telecom leader to glimpse the future and digital...
Culture change is as much a part of digital transformation as technology itself. Nick Tzitzon, EVP of Marketing and Communications for SAP, speaks with CXOTalk about how marketing...
How can IT help companies innovating with lithium carbonate, bromine and catalysts? Patrick Thompson, chief information officer at Albemarle, tells CXOTalk how the special...
How can artificial intelligence interact with customers in a natural language? Ken Dodelin, vice president of conversational AI products at Capital One, tells CXOTalk how...
What is the future of work? Stuart Sackman, chief information officer and chief technology officer at ADP, tells CXOTalk how data is helping employees manage their careers...
How is digital transformation affecting the energy industry? Herve Coureil, chief digital officer at Schneider Electric, tells CXOTalk how the global company makes energy...
What does digital disruption mean for sports and how do teams turn fans into customers? CXOTalk explores these topics with Jonathan Becher, who is president of Sharks Sports...
The role of IT has shifted from infrastructure to being a core part of businesses, emphasizing the contribution of IT in customer experience. Thomas Saueressig, chief information...
Modern IT strategy requires the CIO to be both technologist and business expert. On this episode of CXOTalk, we bring a book author and IT strategist together with a practicing...
What is the future of commerce and the customer experience? Katrina Gosek, senior director of digital customer strategy at Oracle, and Scott Silverman, principal at Scott...
How can teachers prepare today’s students for careers tomorrow? Lisa Dughi, chief operating officer at NAF, speaks with CXOTalk about how business and education partners...
Many companies still use print marketing, trade shows and traditional consumer outreach even in an era of digital transformation. Shashi Seth, senior vice president at Oracle...
Where does the mining industry meet data mining? Colin Boyd, chief information officer at Komatsu America, tells CXOTalk about how autonomous vehicles are the future of IT...
The modern CIO mandate includes maintaining operational stability while driving change through innovation. Industry analyst and CXOTalk host, Michael Krigsman, speaks with...
How can companies improve the customer experience to meet changing expectations? Des Cahill, vice president and head CX evangelist at Oracle, speaks with CXOTalk about using...
How can globalization drive innovation? Frank Friedman, global chief operating officer at Deloitte, speaks with CXOTalk about how digital transformation is leading to greater...
Data is disrupting the HR field and can help strategize a common mission across various jobs within a company. Jeffrey Stevens, chief human resources officer at Thomas Jefferson...
Nuclear waste disposal remains a problem across the US. On this episode, CXOTalk host, Michael Krigsman, talks with the two founders of a small company that wants to solve...
IT is not a silo anymore and customer expectations are changing as well. Walter Curd, chief information officer at Maxim Integrated, speaks with CXOTalk about digital transformation...
The power of artificial intelligence creates opportunities and risks that public policy must eventually address. Industry analyst and CXOTalk host, Michael Krigsman, speaks...
How can digital transformation change a company’s culture? Heidi Wood, senior vice president for strategy and technology at L3 Technologies, speaks with CXOTalk about how...
AI is one of the most profound technologies of our time, with practical implications for business, society, politics, economics, governance, customer experience, and ethics....
Artificial intelligence will have a profound impact on jobs, education, and worker retraining. Industry analyst and CXOTalk host, Michael Krigsman, explores this crucial issue...
With the growth of consumer and enterprise data, the need for transparency and data protection has increased dramatically. Watch industry analyst and CXOTalk host, Michael...
What is the link between innovation and customer experience? Industry analyst and CXOTalk host, Michael Krigsman, explores this topic with the Global Chief Innovation Officer...
Loot Crate has quickly grown from a small company curating collectibles into a huge “geek” subscription service connecting pop culture, comics and video game fans with...
How can the government innovate at scale while remaining agile and cost-effective? CXOTalk host, Michael Krigsman, speaks with two prominent leaders to explore this important...
How can a rapidly-growing company maintain customer satisfaction and build loyal customer fans? Tony Drockton, founder of Hammitt, tells CXOTalk how his handbags-focused luxury...
What are the keys to rapid growth in business? Gary Loh, vice chairman and CEO at SunMoon Foods, tells CXOTalk how innovation and customer experience helped transform the...
How do AI, blockchain, trust, and "smart machines" intersect? For this exciting episode of CXOTalk, industry analyst, Michael Krigsman, speaks with serial entrepreneur and...
Ready, Set, Grow: Jim McGeever, executive vice president at Oracle NetSuite, speaks with CXOTalk about how his company helps other businesses and entrepreneurs manage rapid...
Data science has useful applications in financial services and the entertainment industry. Matthew Marolda, Chief Analytics Officer at Legendary Entertainment, and Dr. Anthony...
What is GDPR and how does it affect the customer experience? Alicia Tillman, chief marketing officer of SAP, tells CXOTalk about how general data protection regulation protects...
How do you manage a growth company? Bart Thielen, chief financial officer and chief operating officer at Blue Microphones, tells CXOTalk about balancing efficiency and innovation...
IBM Global Business Services is one of the largest business and technology consulting firms in the world; their reach touches organizations across many industries undergoing...
Otis Elevator was founded in 1853 and has revenue of $12 billion. CXOTalk host, Michael Krigsman, speaks the Chief Information of Otis, Marcus Galafassi, about the modern...
What is business transformation? Arthur Hu, CIO for Lenovo Group, speaks with CXOTalk about embedding technology in businesses, shadow IT, and managing the balance of high...
How does a company like Pinterest ensure that site viewers, brands, sponsors, and "pinners" have a great experience? Michael Krigsman, industry analyst and host of CXOTalk,...
Although women are gaining ground in information technology, the Chief Information Officer role in IT is still a male-dominated position. For this special episode of CXOTalk...
How does Facebook really work and what are the social network’s implications for business executives? BlitzMetrics’ Logan Young and Dennis Yu tell CXOTalk about the “inner...
Chief Information Officers today face a variety of complex strategic challenges that go far beyond technology into managing business disruption and change. On this episode...
What's going today in enterprise software and cloud computing? Two members of the Enterprise Irregulars, an elite group of enterprise software analysts and executives, share...
There are opportunities for innovation in healthcare, but how can doctors, nurses and hospitals balance patient focus against economic considerations? Dr. Rasu B. Shrestha,...
What is the future of enterprise marketing and the CMO role? Diana O’Brien, CMO at Deloitte, tells CXOTalk about changes in how large organizations approach marketing today,...
What is the optimal role for a CIO today and how can they add value to organizations? Isaac Sacolick tells CXOTalk about his years of experience as a Chief Information Officer,...
How is the retail industry changing? Dana Randall, head of innovation at Tapestry, speaks with CXOTalk and guest co-host Brian Solis about digital transformation in retail...
Technologies such as virtual reality and distance medicine are changing healthcare delivery and medical education. Industry analyst, Michael Krigsman, speaks with a medical...
Technology innovation is driving change and transformation in retail. On this episode, CXOTalk host Michael Krigsman talks with Scott Emmons, founder and head of the Innovation...
How is the insurance industry changing? Dr. Alexander Bockelmann, CEO of the UNIQA IT Service GmbH, shares with CXOTalk about digital transformation in a large company, including...
What is cognitive technology? Fred Laluyaux, CEO of Aera Technology, tells CXOTalk about AI, machine learning, and the self-driving enterprise that brings data from multiple...
Aaron Levie, CEO and “Chief Magician” at Box, tells CXOTalk about digital transformation in cloud computing and the impact of technology on the enterprise. What do customers...
Drones are amazing and have many applications in business and industry. CXOTalk host Michael Krigsman talks with the CEO of a premier industrial drone company, exploring the...
What's it like for women in IT? Four female executives at enterprise software company Workday -- Ashley Goldsmith, Chief People Officer; Diana McKenzie, Chief Information...
After 125 years as an industrial company, General Electric is transforming into a digital industrial. Cate Gutowski, Vice President-Commercial & digitalTHREAD at GE Digital,...
Managing mission-critical vendors is a challenge for every CIO and IT organization. In this segment, Adam Rasner, who manages IT infrastructure for AutoNation, the largest...
The movie industry has adopted "moneyball" techniques, based on data and analytics, to drive box office success. Join CXOTalk host Michael Krigsman in conversation with analytics...
Data, artificial intelligence and machine learning are having a profound influence on healthcare, drug discovery, and personalized medicine. On this episode, CXOTalk host,...
What is data science and how can we use it in business most effectively? Data science is not about the latest shiny tools, but understanding business problems and data. Industry...
Technology and changing customer expectations are transforming the automobile buying experience from purchase to service. Industry analyst and CXOTalk host, Michael Krigsman,...
Electricity and gas distribution lie at the heart of the energy industry. CXOTalk host Michael Krigsman talks with an energy industry leader about digital transformation in...
Digital transformation in the engineering industry has led to larger projects, evolving data quality and end user employee expectations around technology. Brian Swenson, Chief...
What does CIO innovation mean in 2018? Two top Chief Information Officers share practical strategies and advice for CIO innovation as we enter the year 2018.
What do movie theaters, home entertainment experiences, and business communications have in common? Andrew Border, general manager of the Communications Business Group at...
Myths and hype surround many discussions about artificial intelligence, big data, and modern algorithms. For this episode of CXOTalk, host Michael Krigsman, talk with two...
How is unified communications changing and what can organizations do to take advantage of that innovation? Glenn Johnstone, CEO of Vodafone Next Generation Services, tells...
Conversations on Leadership, Technology, and Managing Change 
