Interviews

Digital twins are a key piece of the digital transformation puzzle. Digital twins create an accurate virtual replica of physical objects, assets, and systems to boost productivity,...

Disruptive innovations in technology have created profound social impacts that affect virtually every facet of society from politics to the distribution of wealth and economic...

Increasing gender diversity is an important and challenging goal for business. We speak with two leaders trying to solve this problem.

Successful relationships between Chief Financial Officers and Chief Information Officers can drive business transformation, innovation, and agility. To learn more, we spoke...

Customer experience is increasingly important for every CIO. How can Chief Information Officers incorporate the lessons of customer experience while retaining a focus on system...

Servitization is an essential part of digital transformation for jet engine manufacturer Rolls-Royce. The company’s servitization journey has improved customer experience...

Digital health means AI and machine learning based on platforms that aggregate patient data. In this episode, two leading healthcare innovators share an insider’s persp...

The CIO role offers unprecedented opportunities for Chief Information Officers who understand how information technology can support core innovation agendas in the enterprise....

Social impact and corporate social responsibility are central to the mission and activities of Sridhar Vembu, the CEO and co-founder of enterprise software vendor Zoho, maker...

The Chief Information Officer role is central to business process transformation and corporate innovation. In this episode of CXOTalk (#676), we talk with two prominent CIOs...

According to Robert Rosenberg, former CEO of Dunkin’ Donuts, brand building strategy and creating brand loyalty relies on great customer experience and listening carefully...

What are top Chief Information Officer strategies and priorities for 2021? Abhijit Mazumder, the CIO of Tata Consultancy Services (TCS), a company with 448,000 employees,...

During this period of rapid change, how does cable and media giant, Comcast, weave customer and employee experience into the fabric of business processes and operations? To...

The CIO of Logitech explains how he approaches issues such as business resilience, digital transformation, eCommerce strategy, Digital business and the IT operating model,...

What is the future of work, collaboration, virtual teams, work from home, and distributed workforces? The Chief Operating Officer of Dropbox shares her views and offers practical...

How do major financial institutions manage their enterprise security strategies and innovation in 2021? We talk with Dr. Alissa Abdullah, Mastercard's Deputy Chief Security...

How does a 110-year old flower retailer, wholesaler, and delivery network transform itself with eCommerce? We hear from the CEO of FTD, Charlie Cole, to learn about customer...

As large organizations move to the cloud, what are key infrastructure issues facing Chief Information Officers and information technology organizations? To learn more, we...

How does an important US government agency modernize its operations, especially during a global health crisis. In this episode, we learn from Jamie Holcombe, Chief Information...

What is the state of healthcare innovation in 2020? In the episode, we explore exponential medicine with Daniel Kraft, one of the world's foremost medical innovators.

Customer experience (CX), experience management (XM), and the experience economy point to customer satisfaction and delight as crucial parts of business. Two business leaders...

The CEO of ERP provider IFS explains how field service management (FSM) and helps companies meet the increasing expectations of demanding customers with higher revenue and...

How can corporations conduct themselves ethically and with integrity? And what responsibilities do organizations have toward stakeholders and the larger community? We address...

How can business leaders manage long-term objectives while achieving short-term results? The former Chairman and CEO of Honeywell, David M. Cote, explains how to fight the...

The global health crisis has forced product designers and engineers to work and collaborate in new ways, which is the digital transformation of product development and innovation....

Digital media and journalism business models are evolving, changing as the news media shifts from broadcast journalism to digital content and new methods of distribution....

The global health crisis has pushed manufacturing and global supply chain management (SCM) to the forefront of issues facing companies in 2020. To gain an understanding of...

The future of transportation and mobility is autonomous. In this episode, we explore value chains and digital transformation in the transportation industry with investor and...

The global health crisis forced organizations around the world to shift from office to remote work from home rapidly. Learn how the Texas Rangers baseball team managed this...

Product engineering and team collaboration are evolving as the global health crisis forces product designers to maintain the pace of innovation despite working remotely from...

Oracle has created a series of teams, called the Cloud Engineering and Innovation Hubs, to work closely with customers and help establish cloud culture at the large software...

How can data science help organizations drive effective digital transformation? A prominent data scientist explains weaknesses in many digital transformation strategy efforts...

Ralf Dreischmeier is the global leader of Leap by McKinsey and a leader of McKinsey Digital. With more than 25 years of experience in offering business- and technology-advisory...

What are the elements of being a transformation CIO? Two prominent Chief Information Officers share their experience and advice.

What are the qualities of great entrepreneurial leaders and how can you build a culture of trust? Joel Peterson, JetBlue Chairman, teaches business at Stanford University,...

Smart tires are a new frontier for the internet of things. On this exciting episode, learn about the future of tires as a sensor platform that enables safety, performance,...

What leadership lessons should a CIO adopt to manage business operations during a crisis? Jay Ferro, a well-known transformational CIO, discusses risk management, threats...

In this era of Coronavirus and Covid-19, how can we use data science to manage a crisis? In this episode, two experts share their advice for using data science to help with...

What is the future of telecom in 2020, with its focus on 5G, the internet of things (IoT), and edge computing? The Chief Marketing Officer of AT&T Business, Mo Katibeh, shares...

Recent research from Deloitte describes on the Chief Information Role in 2020 and the relationship between IT and the Chief Financial Officer. Deloitte's Global Chief Technology...

Cimpress and Vistaprint are pioneers of mass customization. Michael Krigsman speaks with the Chief Financial Officer of Cimpress, Sean Quinn, to learn about mass customization...

Digital transformation and innovation require data-driven leadership combined with intuition to create a humanistic digital culture. It’s an approach to leadership training...

The CEO of Box, Aaron Levie, explains to business leaders and CIOs how to manage data privacy, protection, and compliance in the cloud.

Data science and machine learning are playing an increasingly important role in drug discovery and development. An expert explains why.

The increasing role of data in business, government, society, and culture has created technology and policy challenges for leaders in business and government. This episode...