Artificial Intelligence and Enterprise AI
Conversations with Business Leaders on Enterprise AI
CXOTalk Episodes on Artificial Intelligence
Royal Caribbean: Improving the Cruise Experience with AI and Augmented Reality
How can technology make a vacation more relaxing and enriching at the same time? Mike Giresi, CIO at Royal Caribbean, tells Michael Krigsman of CXOTalk about how the cruise ship company uses augmented reality, VR and Amelia artificial intelligence to improve the customer experience on “floating cities.”
Royal Caribbean: AI and Digital Transformation in the Cruise Line Industry
Digital transformation is affecting businesses everywhere, even “floating cities” in the middle of the ocean. Sol Rashidi, Chief Data and Cognitive Officer at Royal Caribbean, tells Michael Krigsman of CXOTalk how the cruise line industry is changing, how data and AI are shaping travel, and more.
UBS Bank: Amelia AI and Customer Service
How can Amelia artificial intelligence improve financial banking and financial services for clients while keeping costs low? Tom DeCarlo, UBS head of client services in the Americas, tells Michael Krigsman of CXO Talk about how IPsoft's AI platform improves efficiency as well as the quality of customer experiences.
Buying AI: How to Invest in Artificial Intelligence
Artificial intelligence can make companies dramatically more efficient, but investing in the technology can come with risks and complications. Tiger Tyagarajan, CEO of Genpact, tells Michael Krigsman of CXOTALK about the best strategies for buying AI to improve your organization.
Customer Service: How Amelia AI Improves Efficiency
Amelia artificial intelligence is helping improve efficiency for companies and increasing the quality of customer service and experiences while keeping costs low. Edwin Van Bommel, Chief Cognitive Officer at IPsoft, tells Michael Krigsman of CXOTALK how the Amelia AI platform works so well that users can't tell if they're talking with a human or with a machine.