Esteban Kolsky, ThinkJar

Principal and Founder

Conversations with Esteban Kolsky

Marketing Technology in Regulated Industries, Esteban Kolsky and Lauren Vargas
45:55

Jan 29, 2016 |

Marketing Technology in Regulated Industries, Esteban Kolsky and Lauren Vargas

Jan 29, 2016 180 Views
Esteban Kolsky and Graham Hill: Customer Experience and the Digital Enterprise
49:22

Sep 11, 2015 |

Esteban Kolsky and Graham Hill: Customer Experience and the Digital Enterprise

Sep 11, 2015 603 Views
Saving the Dry, Lifeless Soul of Enterprise Software
06:34

Aug 31, 2015 |

Saving the Dry, Lifeless Soul of Enterprise Software

Aug 31, 2015 198 Views
Enterprise Analysts: Ray Wang, Louis Columbus, Esteban Kolsky
51:47

Feb 07, 2014 |

Enterprise Analysts: Ray Wang, Louis Columbus, Esteban Kolsky

Feb 07, 2014
Esteban Kolsky, Industry Analyst
50:05

Aug 30, 2013 |

Esteban Kolsky, Industry Analyst

Aug 30, 2013

Esteban Kolsky Biography

Esteban Kolsky is the Principal and Founder of ThinkJar, an advisory and research think-tank focused on Customer Strategies. He has over 25 years of experience in customer service and CRM consulting, research, and advisory services. Most recently he spent eight years at Gartner, focused on Customer Service and CRM research. While there he coined the terms for EFM (enterprise feedback management) and CIH (customer interaction hub). In addition, he researched and wrote on the social networking topics that led to today’s revolution and assisted Fortune 500 and Global 2,000 organizations in all aspects of their CRM deployments.