Digital Transformation
Interviews on Digital Transformation
CXOTalk Episodes on Digital Transformation
Digital Transformation in Marketing: Personalization and Customer Insight
How is marketing changing? Robert Tas, vice president of McKinsey & Company, tells CXOTalk about digital transformation in the marketing operating system. How and why is it changing? What should a company do? Tas shares practical advice for personalization, insights, design, tech and speed.
Digital Transformation in the Pharmaceutical Industry: Innovation at Drug Companies
What does digital transformation mean for the pharmaceutical industry? Milind Kamkolkar, Chief Data Officer at Sanofi, speaks with CXOTalk co-hosts Richie Etwaru and Michael Krigsman about innovation and changes at drug companies.
National Public Radio and Digital Transformation
Digital transformation in radio: How does NPR adapt in a world with internet radio, podcasts, music streaming services, and other audio content? Thomas Hjelm, Chief Digital Officer of National Public Radio, tells CXOTalk about how NPR faces new challenges, such as increased competition and changes in listening habits
Digital Transformation: IT and Customer Experience
How is the relationship between IT and its customers changing? HP’s Gwen Becknell and digital transformation influencer Tamara McCleary tell Michael Krigsman of CXOTalk about digital transformation in information technology.
Digital Transformation: Customer Relationships in the New Services Economy
Tim McAdam, general partner at TCV, speaks with CXOTalk about digital transformation in the new services economy. McAdam describes it as the “instant-on” economy, where everyone can subscribe to anything they want in apps or online, changing the way businesses think about end-user consumers.