Digital Transformation
Interviews on Digital Transformation
CXOTalk Episodes on Digital Transformation
Customer Experience in Professional Sports and Entertainment
Professional sports organizations are transforming as customer and fan expectations evolve, all enabled by digital technologies. To learn more about customer experience, we speak with Jonathan Becher, president of Sharks Sports & Entertainment LLC, the parent organization of the NHL’s San Jose Sharks hockey team and three ice sport facilities in Silicon Valley.
The Future of Work with Workday Co-CEO Chano Fernandez
Workday's co-CEO, Chano Fernandez, talks with CXOTalk about his company’s growth, the future of work, and the importance of culture, diversity, and inclusion.
Digital Transformation at Philip Morris
Philip Morris International is going through a digital transformation and wants to become a digital leader. The large tobacco company, with over $76 billion in revenue, believes the industry cannot continue with its current business model. We speak with Michael Voegele, the company's Chief Digital & Information Officer.
Digital Transformation at the San Francisco Opera
The San Francisco Opera is one of world’s leading performing arts organizations. How did this renowned company use digital technology to adapt its business models and performances during the last year? Matthew Shilvock, General Director of the SF Opera, explains.
What is the Chief Marketing Officer (CMO) Role?
The CMO role is undergoing a transformation as our customers get smarter and the competitive landscape shifts. Learn from two top Chief Marketing Officers.