Empowering AI and Customer Experiences Through Digital Transformation

Explore how Travelers is using technology to drive customer experience and improve operations. Learn about their digital transformation, use of AI, team management strategies, and the future of insurance. A must-watch for business and technology leaders.

Recently Added

Apr 19, 2024 |

Designing the Future: IKEA's Digital Transformation Journey

IKEA CDO Parag Parekh joins CXOTalk episode 835 to discuss digital transformation, customer experience, and retail innovation.. Learn how IKEA is embracing technology. data, and AI.

Apr 19, 2024
Mike Capone HST

Apr 18, 2024 |

The Data Value Chain: Key to Successful AI

Qlik CEO Mike Capone shares expert advice on aligning data and AI strategies for business success. Discover the importance of data quality, trust-building, and strategic planning in this CXOTalk episode.

Apr 18, 2024
Lord Tim Clement Jones HST

Apr 12, 2024 |

Navigating AI Ethics: Confronting Bias, Black Boxes, and Blind Spots

Navigate the complexities of AI ethics with Lord Tim Clement-Jones of the House of Lords. He reveals how to combat bias, unlock transparency, and prepare your organization for responsible AI leadership on CXOTalk episode 833.

Apr 12, 2024
832 Mohamad Ali Thumbnail

Apr 05, 2024 |

AI Playbook for Business Results: Insights from IBM Consulting

Get a proven AI playbook from IBM Consulting's Chief Operating Officer. Learn strategies to cut through the hype, overcome implementation hurdles, and build responsible AI systems.

Apr 05, 2024
Paul Daugherty HST v2

Mar 22, 2024 |

What are Ethical AI and Responsible Technology? A Conversation with Accenture.

Explore the intersection of technology and ethics with Paul Daugherty of Accenture in CXOTalk Episode 831. Dive into responsible AI, its impact on business, and the future of work in an AI-driven world. Essential viewing for leaders in technology and business.

Mar 22, 2024
Rob O Brien v2

Mar 20, 2024 |

Advice on Digital Transformation, from ITV Studios and Zoho

Discover how ITV Studios leverages innovative technology and low-code platforms to transform TV production workflows and enable creatives to deliver compelling content using Zoho software tools.

Mar 20, 2024
John Halamka HST

Mar 15, 2024 |

Data and AI Improve Patient Outcomes at the Mayo Clinic

Learn about the data- and AI-driven healthcare. The president of the Mayo Clinic Platform, Dr. John Halamka, discusses AI, ethics, and innovation on CXOTalk episode 829.

Mar 15, 2024
Taylor Wolsey

Mar 07, 2024 |

Scaling Customer Experience and Operational Excellence: Lessons from Zoho and GardaWorld

Discover how GardaWorld aligned customer experience, operational excellence, and digital transformation using Zoho. Valuable insights for scaling CX and driving efficiency.

Mar 07, 2024

Upcoming Episodes

Parag Parekh

Global Chief Digital Officer

IKEA Retail (Ingka Group)

Friday, 26 April
1:00 PM EDT

Interview with Kian Katanforoosh, Lecturer, Computer Science, Stanford University

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Kian Katanforoosh

Lecturer, Computer Science

Stanford University

Friday, 3 May
1:00 PM EDT

Interview and Conversation with Simon Allen, President and CEO, McGraw Hill

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Simon Allen

President and CEO

McGraw Hill

Friday, 17 May
1:00 PM EDT

Interview and Conversation with Sol Rashidi, Former Chief Data Officer, Sony Music

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Sol Rashidi

former Chief Data Officer

Sony Music