CIO Playbook: Strategic IT 2022
How can Chief Information Officers ensure that information technology investments support core organizational ...
Satyan Parameswaran, President, Information Technology, UPS
Satyan Parameswaran
President, Information Technology, UPS
Michael Krigsman, Publisher, CXOTalk
Michael Krigsman
Publisher, CXOTalk

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UPCOMING

  • 03

    Dec

    Fred Reichheld

    Bain Fellow

    Bain & Company

    Add to Calendar   12/03/2021 01:00 PM 12/03/2021 02:00 PM America/New_York CXOTALK - What is Net Promoter Score and How to Use it? (with NPS Creator) https://www.cxotalk.com/episode/what-net-promoter-score-how-use-it-nps-creator https://www.cxotalk.com/episode/what-net-promoter-score-how-use-it-nps-creator

    Net Promoter Score (NPS) is one of the most important metrics for evaluating customer satisfaction. The creator of NPS, Fred Reichheld, shares his new book and explains how to use NPS to drive customer loyalty and improve your business.     MM/DD/YYYY

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