Customer Experience
Who's Using Customer Experience Technology to Improve Their Digital Business?
CXOTalk Episodes on Customer Experience
Fred Kirsch, NE Patriots / Lauren Brousell, CIO Mag
Fred Kirsch is the Publisher and Vice President of Content (Chief Digital Officer) for the New England Patriots; Lauren Brousell is a staff writer for CIO Magazine.
JoJo White and Jay Wessel, Boston Celtics.
JoJo White is a two-time Champion who was recently featured in the book, Make It Count, The Life and Times of Basketball Great, JoJo White. Joining JoJo will be Jay Wessel, the Chief Information Officer of the Boston Celtics.
Paul Greenberg, CRM Author and Analyst
Paul Greenberg is one of the most recognized and respected CRM analysts in the world. He is also author of the best-selling "CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers."