Customer Experience
Who's Using Customer Experience Technology to Improve Their Digital Business?
CXOTalk Episodes on Customer Experience
Mayur Gupta, Chief Marketing Technologist, Kimberly-Clark
Mayur Gupta works at the intersection of marketing and technology for consumer products brand Kimberly-Clark.Mayur leads the company's global marketing technology landscape and provides thought leadership through his blog and speaking engagements.
Paul Greenberg (Analyst) and Sanjay Dholakia (Marketo)
Paul Greenberg is one of the most recognized and respected CRM analysts in the world. He is also author of the best-selling "CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers."
Kirill Tatarinov, President, Microsoft Business Solutions
Kirill Tatarinov is president of the Microsoft Business Solutions Group, responsible for Microsoft Dynamics across development, sales, marketing and operations. Prior joining MBS in 2007, Tatarinov led the Management and Solutions Division at Microsoft.
JP Rangaswami, Chief Scientist, Salesforce.com
As Chief Scientist, Rangaswami focuses on helping salesforce.com’s European customers think about innovative ways to use the real-time, mobile and social capabilities provided by Salesforce apps and the Force.com platform.
Measuring Influence: Marshall Kirkpatrick, Andrew Grill, Flemming Madsen
On this special episode of CxOTalk, we chat with three experts on social influence: Andrew Grill, CEO of Kred; Marshall Kirkpatrick, CEO of Little Bird; and Flemming Madsen, founder of Onalytica.