Customer Experience

Who's Using Customer Experience Technology to Improve Their Digital Business?

CXOTalk Episodes on Customer Experience

Jun 15, 2017 | 7,899 Views

SimScale and Act-On: Data-Driven Customer Journeys for Personalization and Community

Every marketer faces the challenge of using data to create personalized customer journeys and create a compelling relationship with prospects and buyers.The Chief Marketing Officer of SimScale, Agata Krzysztofik, shares practical tips, tools, and secrets for making this happen.

Jun 15, 2017 | 7,899 Views

May 05, 2017 | 5,726 Views

Influencer Marketing with Video

Corporate marketers today must understand how to create and promote video. Our show this week brings together a documentary filmmaker with a top influencer marketing expert to explore the new world of video content.

May 05, 2017 | 5,726 Views

Oct 30, 2016

Personalization and Customer Experience at Dylan's Candy Bar

Dylan’s Candy Bar is building an integrated and consistent experience through all its channels, based on heavy use of technology and personalization.

Oct 30, 2016

Sep 18, 2016

Customer Experience and Digital Performance Management

In an online and digital world, your company may lose customers because of web performance issues, poor response time, and slow speed. Dr. Natalie Petouhoff explains the importance of "flow" in the digital customer’s journey, and offers advice on addressing digital performance issues. In this video, learn how to merge digital experience (DX) and customer experience (CX) in a seamless flow.

Sep 18, 2016

Jul 27, 2016 | 686 Views

User Experience and Digital Transformation with Brian Solis, Principal Analyst, Altimeter

User experience is one of the most important and least understood aspects of digital transformation. For this episode, we talk with a leading world expert about user experience and how to engage consumers in the best way possible.

Jul 27, 2016 | 686 Views
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