Who's Using Customer Experience Technology to Improve Their Digital Business?
CXOTalk Episodes on Customer Experience
Corporate marketers today must understand how to create and promote video. Our show this week brings together a documentary filmmaker with a top influencer marketing expert to explore the new world of video content.
Dylan’s Candy Bar is building an integrated and consistent experience through all its channels, based on heavy use of technology and personalization.
In an online and digital world, your company may lose customers because of web performance issues, poor response time, and slow speed. Dr. Natalie Petouhoff explains the importance of "flow" in the digital customer’s journey, and offers advice on addressing digital performance issues. In this video, learn how to merge digital experience (DX) and customer experience (CX) in a seamless flow.
User experience is one of the most important and least understood aspects of digital transformation. For this episode, we talk with a leading world expert about user experience and how to engage consumers in the best way possible.
Customer-Centric Data, Machine Learning, and the Internet of Things, with Adam Bosworth and Gary Flake, Salesforce.com
Adam Bosworth is Salesforce's Executive Vice President of the IoT Cloud, which helps organizations connect billions of events from devices, sensors, applications and more from the Internet of Things to Salesforce. Gary William Flake is the CTO of Search at Salesforce.com, which bought and shuttered Clipboard, Inc. of which he was the founder and CEO.