Customer Experience
Who's Using Customer Experience Technology to Improve Their Digital Business?
CXOTalk Episodes on Customer Experience
Storytelling Creates Emotional Connection to Buyers
Discussion with Hank Barnes about Storytelling creates emotional connection to buyers
Building Trust Among Enterprise Buyers
How prospects perceive you will affect their willingness to purchase. How customers experience your brand or staff will affect your reputation.
Sales Authenticity means Focus on Customer Value
Discussion with Hank Barnes about sales authenticity means focus on customer value.
Four Tips for a Better Buyer Experience
Discussion with Hank Barnes about Four tips for a better buyer experience
Information and The Empowered Digital Consumer
There’s so much information available that there is a risk of turning the empowered customer into a confused buyer.