Customer Experience
Who's Using Customer Experience Technology to Improve Their Digital Business?
CXOTalk Episodes on Customer Experience
Esteban Kolsky, Industry Analyst
Esteban Kolsky is the Principal and Founder of ThinkJar, an advisory and research think-tank focused on Customer Strategies.He has over 25 years of experience in customer service and CRM consulting, research, and advisory services.
Chip Coyle, CMO, Infor
Chip Coyle is the CMO of Infor. Coyle has been with Infor since January 2011, prior to which he led America's Marketing at Oracle Corporation. Coyle has been with Infor since January 2011, prior to which he led America's Marketing at Oracle Corporation.
Paul Greenberg, CRM Author and Analyst
Paul Greenberg is one of the most recognized and respected CRM analysts in the world. He is also author of the best-selling "CRM at the Speed of Light: Social CRM Strategies, Tools, and Techniques for Engaging Your Customers."