Customer Experience
Who's Using Customer Experience Technology to Improve Their Digital Business?
CXOTalk Episodes on Customer Experience
CRM Analysts: Mitch Lieberman | Brian Vellmure
Brian Vellmure is a an analyst and thought leader in areas related to customer experience. Mitch Lieberman is Success Architect at SugarCRM.
Fred Kirsch, NE Patriots, Lauren Brousell, CIO Magazine
Fred Kirsch is the Publisher and Vice President of Content, Kraft Sports Productions (which includes the New England Patriots, New England Revolution, and Gillette Stadium). Fred functions as a Chief Digital Officer for the Patriots and is active building and deploying new technologies to enhance the fan experience. Lauren Brousell is a staff writer for CIO Magazine.
Charles Phillips, CEO, Infor
Charles Phillips is CEO of Infor. Previously, was President of Oracle Corporation and a member of its Board of Directors.
Michelle McKenna-Doyle, CIO, National Football League
Michelle McKenna-Doyle is Senior Vice President and CIO of the National Football League. She is responsible for the NFL’s technology strategy, shared service delivery and management of the league’s corporate technology activities.
Robert Scoble, Startup Liaison Officer, Rackspace
As Startup Liaison for Rackspace, the Open Cloud Computing Company, Scoble travels the world looking for what's happening on the bleeding edge of technology for Rackspace's startup program.